Data Specialist


The Press fulfillment operation, HFS, services 11 client presses in every aspect of fulfillment services, including order processing, collection management, warehousing, fulfillment, and digital distribution services. A data specialist is required to manage royalty data and prepare statements and manage book data.  The position will report directly to the Manager of Fulfillment Services.

Primary duties and responsibilities: 
  • Make updates to royalty information, as provided by clients. This needs to be checked against existing information and confirmed with clients on a regular basis. Attention to detail a must. (15% of time)

  • Prepare quarterly, semi-annual, and annual royalty statements for clients. Attention to detail a must. (25% of time)

  • Other royalty related tasks (e.g. work with IT on system upgrade) (10% of time)

  • Make weekly updates to book title data and send ONIX file to Amazon. Attention to detail a must. (30% of time)

  • Investigate notifications from Amazon regarding problem orders and other chargeback issues. (10% of time)

  • Check eBook order and data problems (5% of time)

  • Related tasks as assigned (5%)

  • Create/Update documentation about each job function, as noted above. (included in the specific task time estimates)

Qualifications: 

Computer or other special needs for the position:

Ideal candidate will be detail oriented, have excellent computer skills and a high degree of familiarity with databases, specifically those used for data management, royalties, order processing, billing, and/or reporting. Other required software skills include FileMaker and MS Office Experience with a customer service environment is helpful. A general understanding of the publishing industry, especially with regard to royalties and/or ONIX, is preferred. Candidate will need to communicate with clients frequently, so professional written and verbal communication skills are required.

Degree of independent action performed on the job:

High degree of autonomy will be expected from candidate after an initial orientation to the division.

Minimum requirements:

Education:

HS/GED, Bachelor’s preferred

2-5 years of related experience preferred

Additional education may substitute for experience, to the extent permitted by the JHU Equivalency Formula.

Special skills / knowledge:

Candidate should have strong data management experience, a solid knowledge of database functionality, and be extremely attentive to details. Experience with Bookmaster software, ONIX, royalties, and/or FileMaker a plus.

Related work experience:

2-5 years of related work experience, publishing experience a plus.