Employment Opportunities

Programmer Analyst

The Programmer Analyst will analyze, gather requirements, design, create, test, document, implement, maintain, and update web sites and applications.

Primary Duties and Responsibilities

This position will ensure adherence to quality standards and review project deliverables to ensure project goals are accomplished. The Programmer Analyst will participate in all aspects of analysis, requirements gathering, designing, developing/testing, documenting, implementing and maintaining web projects. This includes development of work plans, schedules, project estimates, and status reports.

The Programmer Analyst will design and implement programs using a variety of methods, including Drupal, PHP, HTML, XML, JavaScript, and CSS to provide web-based services and products. The candidate should be familiar with current cross-browser requirements and possess a determination to debug and test their work. In addition, the Programmer Analyst will analyze, review, and modify existing web applications and sites to increase operating efficiency, accessibility and adaptation to new standards.

The Programmer Analyst interacts with divisional functional and technical staff for topics related to the configuration, coding, testing, and problem resolution within the broader scope of assigned project. This position identifies and reports issues and enhancement opportunities to management; participates in meetings to identify possible solutions and areas of improvement; and tracks and records time spent on tasks and projects.

Qualifications

Bachelor's degree required. One year of related work experience with web sites and applications required. Additional education may substitute for experience and additional experience may substitute for education to the extent permitted by the JHU equivalency formula.

 

JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

 

Special Knowledge and Skill:

  • Working knowledge of Drupal module development, PHP, HTML, MySQL, JavaScript, XML, and CSS.
  • Ability and willingness to learn new programming languages and technologies quickly.
  • Must be willing and capable to solve unique platform and publishing challenges.
  • Must be able to work in a demanding and dynamic team environment.
  • Must be highly service oriented, self-motivated, and possess a team-oriented attitude with strong and effective written and spoken communication skills.
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Receptionist

  • Greeting guests and visitors to the Press.
  • Directing guests to the appropriate departments and individuals.
  • Answering incoming calls and forwarding them to the appropriate individuals.

Primary Duties and Responsibilities

  • Providing guest with visitor badges (for CISP compliance).
  • Managing the inventory and restocking the supply room for the Press.
  • Placing special orders for office supplies.
  • Opening and sorting Journals mail.
  • Opening and sorting HFS mail as needed.
  • Sorting and distributing incoming faxes.
  • Accepting small deliveries and releasing packages for pick-up.
  • Circulating professional publications.
  • Assisting with the lobby display of Press books and materials.
  • Sorting and prepping “Notification Letters” for HFS.
  • Acting as facilities liaison for employees during sick/vacation coverage.
  • Coordinating coverage with the mailroom.

Further duties may include:

  • Assisting with mailroom-related issues, if needed.
  • Assisting HFS as needed.
  • Assisting with in-house events.
  • Other duties may be assigned by the supervisor as time allows.

Qualifications

High School diploma or GED required. Experience answering phones and in customer service required; interpersonal skills are important.

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Rights & Permissions Office Assistant

Provides clerical assistance in Rights and Permissions department.  Must interact courteously and professionally with authors, domestic and international publishers, members of the media, and colleagues requiring the assistance of the department.

Primary Duties and Responsibilities

  • Files U.S. copyright registration for all books and journals within 90 days of receipt
  • When certificate is received, enters TX information in Filemaker and files certificate in Director’s files
  • Ensures prompt restocking to warehouse of any excess print inventory
  • Creates and affixes labels for all new books and journals. Arranges newly labeled titles on shelves in the press library and records shelving locating in Filemaker database
  • Shelves books that have been removed from the library, tracks down (and occasionally makes arrangements for replacing) missing items
  • Collects newly published journals from Director’s office and shelves them
  • Ensures that library shelves are neat and tidy
  • Fills orders for gratis books and catalogs. Distributes to authors their copies of translated books received from international publishers
  • Maintains official contract files, including preparation of new file folders. Files invoices for permissions granted and files paperwork related to the permissions received
  • On a semi-annual basis researches and identifies addresses of journal contributors with royalty payments due and contacts them to solicit an updated W-9 form
  • Sets up new vendors in SAP for journals contributors with royalty payments due
  • For all newly executed publishing contracts, enters into Filemaker data on sales territories, publishing rights and subsidiary rights and restrictions
  • Misc. duties as assigned.

Qualifications

High School Diploma/'GED required. College degree preferred. Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula (30 undergraduate degree credits/semester hours or 18 graduate degree credits may substitute for one year of experience). Six months related experience required. Clerical, bookkeeping, or library experience a plus.

Special skills and knowledge

MS Word, Excel required. Filemaker Pro preferred.

Physical requirements for the job:

Able to lift 25 pounds of books

Additional information:

Part-time, 25 hours a week. Flexible hours.

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Production Coordinator

As a production specialist in the journals division, you will oversee the day-to-day workflow necessary to publish approximately 30-40+ journal issues a year. You will manage all stages of production from typesetting to mailing, producing final files suitable for print, online, and reprint publication. This position directly impacts the profitability of the Press and plays a key role in keeping or acquiring new journal titles as the primary contact for his or her editorial teams.

Primary Duties and Responsibilities

  1. Manage all production and distribution logistics for approximately 40 journal issues annually in collaboration with 8-12 editorial offices (mostly outside the Hopkins community) and 4-5 different vendors. Oversee typesetting, printing, and mailing for both print and online publication.
  2. Establish good relationships with assigned publishing partners and vendors and communicate with them frequently. Answer most common questions or direct to the proper department. Inform editorial teams of any changes or updates to departmental policy.
  3. Develop, track, and troubleshoot production schedules for your journal group and ensure adherence to the schedule by editors and vendors throughout. Track all stages of production and post-issue processing, proactively recommending ways to meet schedule to editorial offices. Learn to forecast print dates accurately.
  4. Review and approve all stages of pre-press or proofs before publication and set print runs, consulting manager as needed. Review art files for quality. Order mail labels and upload final files for online publication. Increasing your knowledge about these processes is expected.
  5. Identify rights & permissions problems in issues and assist in solving them. Use various existing publishing agreements appropriately. Understand author reprint policy and inform author or direct requests to Rights & Permissions as appropriate.
  6. Enforce page budgets, bill for memberships and extra production charges, approve and code production invoices correctly. Assist manager in closing by providing information and accurately invoicing excess costs. Learn to recognize cost drivers.
  7. Back up colleagues as needed and document processes for your journal titles. Actively collaborate in departmental initiatives and participate in meetings. Assist in documenting departmental processes. Help train new staff members.
  8. Collaborate with coworkers on projects such as proofreading marketing pieces, compiling statistics for anuual postage statements, and so on. Occasionally oversee changes in cover design, working with in-house layout staff and the editorial team. Recommend changes and offer creative ideas; obtain editorial input and approval with some managerial guidance.

Mission/Service Orientation: Directly supports the mission of Johns Hopkins University Press to disseminate scholarly knowledge.

Problem Solving: The specialist is largely responsible for quality control and decision-making for day-to-day activities for their titles, with limited consultation and advice. Setting priorities among titles to ensure he or she meets production deadlines is essential. A willingness to collaborate with editors, vendors, and in-house personnel to meet goals is essential. Good judgment in when to refer questions to management is expected.

External Contacts: Works with 8-10 editorial teams (most editors are professors) and 4-5 vendors (printers, typesetters) to produce journal issues. Internal Contacts--daily interaction with production team, marketing group, and circulation group in Journals. Also Journals Publisher on occasion, other managers on occasion. Frequent contacts with Muse production team, accounting staff, and rights & permissions staff.

Teaming Skills: Incumbent must work very closely with editorial teams and production colleagues to meet the Press's publishing goals and budget. An ability to work independently is important but the specialist is also expected to back up colleagues and work cooperatively with journals coworkers on departmental or divisional projects.

Innovation: Creativity and innovation are encouraged in developing workflow and streamlining processes. Creativity in generating ideas about design updates.

Managing Change: Production is undergoing constant change due to technology and the migration of print to digital forms of media. An ability to adapt to new processes and vendors is essential.

Impact: Oversees 40 journal issues annually in collaboration with 8-12 editorial offices (mostly outside the Hopkins community), 4-5 different outside vendors, and in-house layout team. Directly communicates with assigned editors and outside vendors to meet publishing goals. Has a direct impact on income for the Press as we earn income with each issue published. Plays a key role in retaining journal titles as specialist has daily interaction with his or her editorial teams.

Knowledge: An ability to proofread on a professional level is essential. Excellent written and oral communication skills are required to collaborate with professional scholars. Incumbent must have the ability to learn quickly.

Qualifications

Education: High School Diploma/GED required; some college or BA/BS in liberal or graphic arts and three years related experience preferred. Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula. Basic competency with word processing, email, Internet. Familiarity with spreadsheets (Excel), databases (Filemaker), graphic design software (InDesign, Photoshop) helpful. Foreign language skills helpful. HTML or XML knowledge a plus.

Related Work Experience: Experience in journal or book publishing production or a related area strongly preferred. A demonstrated interest in the English language, graphic arts or a related area is essential.

JHU Equivalency Formula: 18 graduate degree credits may substitute for one year of experience. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Interpersonal Skills: The job demands tact in demanding quality and persuasion in making changes, accelerating schedules to meet deadlines, or explaining why we can't make changes. Manage relationships with editorial teams (your customers) and vendors providing services to produce on-budget, on-time issues of high quality.

Supervisory Responsibilities: none.

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