The Johns Hopkins University Press

Johns Hopkins University Press Employment Opportunities

Manager, Network Services

General Description

The Manager, Network Services is a senior level position for a mission critical department within the IT organization of the JHU Press. Responsible for the overall direction and management of the network and system infrastructure department consisting of Windows and UNIX servers. This position has a direct impact on the efficient and effective operation of a business with over $50M in annual revenue. Ensures consistency with company strategy, commitments and goals. Independently sets deadlines, assigns responsibilities, and monitors various infrastructure initiatives throughout the JHU Press. Responsible for designing, deploying and maintaining various technologies with an emphasis on Exchange, Active Directory, VMware, and Citrix Xenapp. Responsible for management and mentoring of three network engineers and one Help desk person managing 130 users split between MAC and Windows.

Primary Duties and Responsibilities

  • Lead the development of the Press’s infrastructure adhering to network engineering design standards including network analysis and design, device configurations, logical and physical security aspects, logical addressing, vendor technologies and others as defined.
  • Develop and mentor members of the network, infrastructure, and helpdesk team.
  • Prepare yearly departmental capital and operating budgets.
  • Manage software licensing and maintenance renewals.
  • Develop and implement network infrastructure designs based on industry best-practices to meet business and technical requirements
  • Responsible for project management for infrastructure projects including definition, design, configuration, testing and deployment.
  • Serve as highest point of escalation to incidents in the network infrastructure.
  • Act as the lead technical resource for software systems and network initiatives.
  • Develop and maintain network documentation that includes process, procedures and relevant physical and logical network diagrams
  • Configure and deploy company LANs, Routers, Switches, and Firewalls.
  • Participate on the team that monitors all systems for the Press 24X7X365.
  • Monitor and report on network systems performance, help identify network trends, and troubleshoot problem areas as needed.
  • Collaborate with Infrastructure team members and others as necessary to assess near and long-term network capacity needs
  • Implement and support a best practice Disaster Recovery plan.

Qualifications

Bachelor’s degree required. Minimum of 5, preferably 7 years directly related experience as a network engineer, including at least 4 years of team lead or management experience. Additional education may substitute for experience to the extent permitted by the JHU equivalency formula.(30 undergraduate degree credits/semester hours or 18 graduate degree credits may substitute for one year of experience).

Special skills and knowledge:

  • Highly skilled in VMware 5, Citrix Xenapp 6, Netapp, and other SAN technologies.
  • Experience configuring, implementing, and maintaining Microsoft Exchange.
  • Highly skilled in Microsoft Windows Server and Active Directory.
  • Experience with router configuration including IP addressing, routing and access control.
  • Experience working with various Firewalls and switches.
  • Working knowledge of VPN’s.
  • Experience implementing and supporting UNIX/Linux servers.
  • Working knowledge of Backup Exec for Windows and Bacula for UNIX.
  • Knowledge of enterprise application technologies and architecture.
  • Strong communications skills to enable productive interactions with colleagues from a wide range of backgrounds.
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Production Specialist

General Description

Project MUSE is a multi-million dollar electronic database of academic journals in the humanities and social sciences. We produce over 400 academic journals as well as front-list and back-list monographs from over 80 academic publishers.

Project MUSE is a division within The Johns Hopkins University Press, one of the largest of the US-based university presses. In continuous operation since 1878, the Press has been and remains a leader in scholarly book, journal, and digital publishing.

The position of Production Specialist will work with content from scholarly publications including journals, books and electronic references.

The position is responsible for:

  • PDF quality control
  • XML quality control
  • Table of Contents quality control
  • Special projects as assigned

The Production Specialist supports content in a variety of Web-based formats including PDF, HTML, multimedia, and XML. The daily activities of the Production Specialist include assigning ebooks to subject discipline collections as well as PDF creation and manipulation, XML manipulation, Web publishing, troubleshooting production schedules and PDF/XML file editing. The candidate should be comfortable in a fast-paced production environment with competing priorities while maintaining an excellent attention to detail.

Qualifications

High School/GED required. Bachelors in a social science or humanities field preferred. Minimum of 2 years of production experience in Web publishing. Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula (30 undergraduate degree credits/semester hours or 18 graduate degree credits may substitute for one year of experience).

Skills and Knowledge:

  • Diligent work habits and ability to meet tight deadlines
  • Demonstrate a high level of professionalism
  • Strong written and verbal communication skills
  • Self-motivated, creative problem-solver with an excellent attention to detail
  • Must be a team player
  • Willingness to learn new applications and follow web standards
  • Proficiency in technologies for electronic publishing including Adobe Acrobat
  • Proficiency in web publishing technologies including HTML and CSS.
  • Knowledge of XML.
  • Knowledge of web standards and web browser capabilities and ability to create cross-browser compliant publications.
  • Knowledge of 508 compliance and ADA accessibility standards and tools for both Web page and PDF publishing a plus.
  • Ability to learn new electronic publishing technologies
  • Demonstrate the ability to troubleshoot and resolve issues and errors
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NOTE: The successful candidate(s) for this position will be subject to a pre-employment background check.

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Homewood HR Divisional Office at 410-516-7196. For TTY users, call via Maryland Relay or dial 711.

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